Workshop: Excellent Customer Service is an Essential for Your Business' Success

Learn the definition of excellent customer service and how you can meet your customer’s expectations to develop a highly satisfied customer.  Learn to distinguish your business from your competition.

 Why is Good Customer Service so Important?

• Platinum Rule and Expectations of Service
• Communication
• Service Recovery
• Associate Incentives

Speaker Information:

Wade Weistreich is a full time realtor with Keller Williams focusing on the constant improvement of the home buying and selling experience.  By focusing on what matters most to the client and assembling the proper like-minded team of professionals to assist with every step of the process, Wade makes sure his clients are well informed and provided with lots of options so that they can make the best decisions.  This simple yet important approach to real estate sales was developed during his 20 plus year career working in premier hotels and resorts.  From Busser to Director of Operations and everything in between the customer was always the focus.  Whether it was opening a new luxury property or rebranding of a neglected suburban property with lots of issues, instilling pride and confidence in the associates meant success in the business and a well-satisfied clientele.